Kelly Burke, Ph.D.

Management Information Systems


University of Hawaii at Hilo

College of Business and Economics

Email Dr. Burke

QBA 362 Syllabus – Fall 2013

Introduction to Management Information Systems




Dr. Kelly Burke

Office Hours:

MTW 10:00 am – 11:30 am, and by appt.






Course Description

This is a management course. Organizations use and are structured by information technologies. Information and the technologies that facilitate its acquisition, storage, processing, analysis, and use are valuable corporate resources. A manager’s job is to learn to use technology to enhance productivity and effectiveness in the workplace. Workers and managers alike will find both work and technology more rewarding when they understand how technology supports everyday task performance. This course is designed to inform potential managers and knowledge workers in all functional areas about issues and problems related to the use and management of information systems in business.

Course Goals

Students will gain an understanding of the fundamentals of information management and the impact of information technology (IT) on business. In particular, you will learn what information is and what modern managers need to understand about their organization, their employees and technology to best manage information for operational, tactical, and strategic benefits.


Students will also engage in a number of "hands-on" computing exercises using common business information system tools. The goal of this course, however, is not to give students proficiency in the use of any particular application. Rather, the course demonstrates how systems support information management for problem solving in general. The course will also help the student understand how information technology impacts the behavior of organizations and their employees.


In summary, the course aims to help you:

  • understand fundamental concepts of information management
  • understand why and how technology is used to achieve operational, tactical, and strategic goals
  • become more comfortable with the use of communication and information technologies
  • learn to use computer applications for managerial problem solving
  • explore the impact of computing systems on people and the organization


Customized e-book version of Haag, S., Cummings, M., Phillips, A, Management Information Systems for the Information Age, 9th ed., McGraw-Hill Irwin, 2013.  


The hardcopy version of the original text is available from various online sources.


The customized e-book version can be purchased directly from MgGraw-Hill at You can find detailed instructions for purchasing and downloading here.


From time to time other materials such as articles from the popular press and professional periodicals will be handed out and will be covered on the exams, whether covered in class or not.

Teaching Methods

Lectures are used to present, explain, and clarify information management concepts.


Class discussions and group research projects will:

  • expose you to a variety of ideas and thoughts;
  • let you apply lecture concepts in real-world situations;
  • help you clarify your own thoughts by verbalizing your ideas.

Your preparation and participation in the discussions is important for everyone in the class to learn. Sharing your insights, thoughts, opinions, and experiences, which are different from everyone else's, will help them and you learn. If necessary I will call on individuals by name to respond to a particular discussion issue. How well the discussion method works will depend on how well prepared you are and the quality of your participation. Your discussion preparation and participation will be reflected in the participation component of your grade.

It is important that you read ALL assigned material and attend class, especially since you will be held responsible on the examinations for understanding the material covered in the readings as well as the discussions and lectures.




10% of your grade is determined by your participation in class (see grading table below). Participation requires two things. You have to attend class before you can participate. But attendance alone is not participation. This class will be a combination of lecture and discussion, rather than pure lecture. Your enjoyment and learning in this class will depend on our discussions. So, you will need to contribute actively in class. Active contributions can be in the form of sharing your experiences, thoughts, opinions, or other information you feel is relevant to the topic / discussion of the day. For example, a question that generates discussion is considered participation. I will also be looking for evidence in your contributions that you were adequately prepared for the discussions by having read the assigned material. Examples of things I would NOT consider participation include asking a question about the format or content of an exam, asking when an assignment is due, or other administrative types of questions. 


Because participation is critical, I reward those who participate effectively. The 10% participation grade is composed of two parts, 5% for attendance and 5% for in-class contributions. For attendance, everyone is permitted two absences without penalty. The third absence reduces your attendance grade by 2% (from 5% down to 3%), a fourth absence reduces it to 2%, a fifth absence to 1%, and being absent more than five times results in a zero for attendance. The second part of the participation grade depends on the first part. In other words, the more classes you miss, the less able you will be to earn the other 5% as well. For example, if you miss five or more classes it will be very difficult to earn any of the 10% for participation.


Attending class every day will not earn you the second 5% either. You need to actively contribute on a 'regular' basis. Talking two or three times during the semester is not considered active participation for this class. If you offer something helpful once a week or so, that would result in full points. So for example, if you miss no more than two classes and you participate once every two or three class sessions throughout the semester, you would probably receive the full 10%. 


Think carefully about your participation throughout the semester. Remember, if you get a zero for participation your total grade will be reduced by 10% or one letter grade. You could be getting As on assignments and exams but have your grade reduced to a B by failing to participate adequately. Please help make this class interesting and fun: Prepare appropriately and participate in our discussions.

Classroom Etiquette

Make every effort to arrive before class begins. Arriving after the start of class is disruptive and inconsiderate. Leaving and returning to class during session is also disruptive. You should only leave class as a last resort.

Avoid talking with fellow classmates during class. Even talking from the back row can be heard in the front of the room and is very distracting to other students and to the instructor.

The use of electronic devices (computers, tablets, cell phones, music players, etc.) is not permitted during class. I expect you to have read the material before coming to class. Some people however like to have the text open during class to check definitions or to clarify a point. If you are going to be viewing the text online during class please let me know in advance. Viewing a text online is a visibly different behavior than pursuing other online activities. I will know if you are doing something other than viewing the text.

Engaging in any of the behaviors discussed above indicates disengagement from the learning experience. At a minimum, such conduct will result in a significant reduction in your participation grade, regardless of your attendance or contributions in class, and may result in your removal from class.

Exams & Assignments

·         There will be no make-up for missed quizzes. Quizzes, when used, will be administered during the first five minutes of class. Once I collect them you will not be able to make it up. In calculating your overall quiz average, I will drop your lowest quiz score. If there are two or more quizzes with the same low score I will drop only one of them.

·         Exams can only be made up in the case of documented, qualified medical or immediate family-related emergencies. 

·         Assignments handed in after the start of class on the due day will be considered late (no exceptions) and will be penalized 5% per day late, including weekends. All assignments should be word-processed and have a professional appearance. Don’t wait until just before class to finish and print out your assignments, there are often problems in the lab that can cause delays. All assignments must be completed to receive course credit.

·         All homework (HW) assignments are due by start of class on the day indicated due on the schedule. All HW assignments will be marked 'received' and will be given an initial grade. I will then return them to you (maybe with comments, maybe without). You may also revise any HW one time if you want to try to improve on your initial grade. You will receive half of the difference between the original and revised score. For example, if you receive a C- (70) on the first draft and earn a A- (90) on the revision your final grade for that HW will be B- (80). You MUST TURN IN THE ORIGINAL along with the revision. Revisions must be turned in no later than one week after the original HWs were handed back in class - no exceptions.

Academic Honesty

Under no circumstances will I accept any assignment or work from you that has been prepared to any extent by another person. Nor will I give any credit for any assignment or work that you have turned in for credit in any other university course. Any student in this class who disregards either of these guidelines will be given a zero for the assignment in question and may be failed in this course. That person also faces the risk of expulsion from the university.

Special Needs

Any student with a documented disability who would like to request accommodations should contact the University Disability Services Office - Hale Kauanoe A Wing Lounge, 933-0816 (V), 933-3334 (TTY), - as early in the semester as possible.




Mid-term Exam


Final Exam (cumulative)






Homework (HW)


Group Research Project








Grading Scale:

Percentage Points Earned


Lower Bound

Upper Bound


















Tentative Class Schedule

Weekly Learning Objectives            

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