Teaching Resources
Instructional Technology
Instructional Technology & User Services (ITUS) offers faculty and staff hands-on training and workshop in educational technology and supports faculty in developing and maintaining online course materials and online courses.
Note that electronic and multimedia classrooms must be requested as part of the regular course scheduling process each spring and fall semester. College and division secretaries can assist faculty with these requests.
Trouble-Shooting and Repairs
- Classroom Multimedia Equipment
For help with problems with classroom audiovisual or multimedia equipment, file a report at http://www.uhh.hawaii.edu/uhh/otdl/helpdesk/tr_submit.php
For immediate assistance between 7:45 am and 4:30 pm weekdays, please call the Help Desk at 933-8858.
- Desktop Computing Assistance. For assistance with an office or personal computer, submit a request at http://www.uhh.hawaii.edu/uhh/otdl/helpdesk/tr_submit.php
For immediate assistance, please call the Help Desk at 933-8858. Assistance with university-owned equipment is provided at no cost; for repair of a personal computer, the owner will be charged enough to cover the cost for replacement parts.
Multimedia and Other Equipment for Instructional and Other Academic Purposes
- Audio and Video Recording Facilities/Services. Dedicated audio and video recording rooms are available for faculty to record podcast lectures and other presentations for asynchronous online or distance learning. Call x47573 for a reservation.
- Video Recording Special Events. ITUS will also video record special events or guest lectures if reservations are made at least three days in advance; call x47573.
- Course-Related Multimedia Equipment. New facilities, equipment, and assistance are available on a first-come/first-served basis for faculty interested in course-related multimedia development, such as digital video and audio components for class presentation, animation, or graphical visualization of data, and Computer-Assisted Instruction (CAI). Call 933-3316 to request assistance.
- PolyCom. Beginning Fall 2009, ITUS offers faculty, staff, and administration desiring PolyCom use for academic collaboration or conferencing with other institutions two PolyCom rooms (up to five participants each) and two large classrooms (up to 35 participants each). Call x47573 at least one week in advance to check on availability and to make reservations.
- Hawaiian Interactive Television System (HITS). UH Hilo has three HITS classrooms available for faculty to offer courses to students at off-campus and off-island HITS sites. Reservations must be made at least one semester in advance. Please call x47573 to arrange reservation and check the availability of the room.
- Online Course Development and Distance Learning Assistance. Faculty can receive training and guidance with online and hybrid course development using Laulima (Sakai), Halawai (Adobe Connect), podcasting, streaming video, webcasting. To make a request, call 933-3316.
For faculty in UH Hilo distance learning degree and certificate programs, dedicated ‘turn-key’ course development services will be provided.
Technology Support from UH System ITS.
The UH system’s Information Technology System (ITS) also offers online help for faculty on general issues: http://www.hawaii.edu/its/
For a price list of hardware available through the UH system’s licensing program, go to http://www.hawaii.edu/infotech/pricelists/. To see pricelists for licensed software, such as MatLab or SPSS for both PCs and MACs go to http://www.hawaii.edu/sitelic/.
For personal purchase, the UH Hilo Bookstore offers select hardware, peripherals, and software; see or call the Bookstore's manager at X47348 or X47349. In addition, departments can purchase computer hardware and peripherals through the University, as well as certain software licensed for sale at the university at reduced prices. For the hardware price list, go to http://www.uhbooks.hawaii.edu/computers/; for licensed software at a significant discount, go to http://www.uhbooks.hawaii.edu/computers/licensing.asp. Work with your division secretary to arrange purchases through the department.