University of Hawaii at HiloInstructional & Student Support, PBA or PBB (Student Support Specialist) (#0079256) Position Description

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The recruitment for this position vacancy has concluded.

University of Hawaiʻi at Hilo, College of Pharmacy (CoP), special funds, permanent, full-time position to begin approximately January 2013, pending position clearance and availability of funding.

Duties

Band A Duties & Responsibilities: Under the direction of the Director of Student Services, this position is responsible for serving as a support to all CoP student organizations and student involvement initiatives. Assists the Director of Student Services in initiatives that promote leadership, community service and professional development amongst the CoP student body which includes coordinating Cop Ambassador Program. Assist the Director of Student Services in the planning, implementation, and evaluation of student organization activities for UH Hilo CoP in consultation, coordination and collaboration with the UH Hilo Division of Student Affairs and other entities. Serves as liaison to all CoP student organizations and their corresponding faculty advisors of the following organizations: UH Hilo CoP Student Body Council, AMCP, APhA, NCPA, Phi Delta Chi, and HSSHP. Serves as point of contact point between local community organizations requesting services, faculty, and student project leaders to promote positive community outreach and successful health fair initiatives. Provides organizational support for student organization initiated events including health fairs, fundraising, and social functions. Initiates, develops and sustains strong positive relations with student officers and members of the CoP student body.
Under the direction of the Director of Student Services contributes to the development of programs with the UH Hilo CoP to promote outreach and volunteerism. Updates web sites and monitors social media networks for student activities and organizations. Assist the CoP -DSS in the implementation of annual events which include First Year Orientation, White Coat Ceremony, Career Fair, Interview Day, Spring Awards Ceremony and the Graduation Recognition Dinner. Process requisitions for procurement of services and products for annual events and student organization initiatives. Under the direction of the Director of Student Services, this position is responsible for assisting in the preparation of multimedia marketing collaterals for recruitment needs which highlight the College of Pharmacy student experience utilized to communicate to the public and potential applicants about CoP programs and activities. Assists in management of the leadership enrichment fund, student leadership awards and student organization awards. Monitor various budgets for the activities organized by the organizations. Assists with review of college student support initiatives to ensure student, faculty and administration needs are met. Assists the CoP Director of Student Services with admissions, matriculation, and retention for the UH Hilo CoP as needed. Interprets and explains university and college policies and procedures. Use and maintain computer database records (BANNER and STAR) for students. Prepares reports and provides administrative support for a new and growing College. Nurtures cooperative relationships within the University system and between CoP and other colleges and universities. Works in conjunction with appropriate offices in the UH Hilo Division of Student Affairs, including but not limited to the Admissions Office, Registrar’s Office, Dean of Students’ Office, Marketing Office, UH Hilo Campus Center and the UH Hilo Business Office. Other duties as assigned. Band B Duties & Responsibilities: Plans, implements, and evaluates student organization activities for UH Hilo College of Pharmacy (CoP) in consultation, coordination and collaboration with the UH Hilo Division of Student Affairs and other entities. Serves as liaison to all CoP student organizations currently including the CoP Student Body Government, American Pharmacist Association – Academy of Student Pharmacists, National Community Pharmacist Association, Phi Delta Chi Professional Fraternity, and the Hawaiʻi Student Society of Health – Systems Pharmacists. Promotes leadership, community service and professional development amongst the CoP student body. Provides organizational support for student organization initiated events including health fairs, fundraising, and social functions. Initiates, develops and sustains strong positive relations with student officers and members of the CoP student body. Develops programs with the UH Hilo CoP to promote outreach and volunteerism. Provide networking opportunities and execute events among CoP students, faculty, and staff. Manage special event activities and continue research with CoP graduates. Develops and maintains web sites and social media networks for student activities and organizations. Assists with review of college student support initiatives to ensure student, faculty and administration needs are met. Assists the CoP Director of Student Services with admissions, matriculation, and retention for the UH Hilo CoP as needed. Conducts workshops, presentations, and functions for prospective students, applicants, current students, parents, and advisors/counselors as necessary. Interprets and explains university and college policies and procedures. Use and maintain computer database records (BANNER and STAR) for students. Prepares reports and provides administrative support for a new and growing College. Nurtures cooperative relationships within the University system and between CoP and other colleges and universities. Work in conjunction with appropriate offices in the UH Hilo Division of Student Affairs, including but not limited to the Admissions Office, Registrar’s Office, Dean of Students’ Office, Marketing Office, UH Hilo Campus Center and the UH Hilo Business Office. Handles complex problems, provides guidance and advisement, and oversees specific student affairs functions. Serve on various departmental, divisional, and university committees as assigned. Other duties as assigned.

Minimum Qualifications

Band A Minimum Qualifications: Possession of a baccalaureate degree in educational counseling, administration, counseling and guidance, student services, social sciences, health sciences or related field and 6 months of progressively responsible professional experience in a support position in the higher education setting; or equivalent education/training or experience. Considerable working knowledge of principles, practices and techniques in student services or student activities administration as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with student services. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in a effective innovative and timely manner. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and members and individuals. Demonstrated ability to operate a personal computer and apply word processing software. Ability to work effectively with multicultural populations. Must possess the ability to work with multiple projects and within deadlines. Some knowledge of the principles and practices of modern office management including excellent organizational, file management, analytical and decision-making skills. Must possess outstanding customer service skills and the ability to learn the specific techniques needed to operate effectively and with empathy. Ability to work a variable schedule including evenings, weekends, and/or holidays. Valid driver’s license. Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. Band B Minimum Qualifications: Possession of a baccalaureate degree in educational counseling, administration, counseling and guidance, student services, social sciences, health sciences or related field and 2 year(s) of progressively responsible professional experience with responsibilities for student programs and student groups in the higher education setting; or equivalent education/training or experience. Considerable working knowledge of principles, practices and techniques in the field of student services as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with student services. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. Demonstrated ability to operate a personal computer and apply word processing software. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. Strong communication skills and have the ability to speak in public speaking forums. Ability to handle multiple tasks and work effectively within a team environment. Ability to work a variable schedule including evenings, weekends, and/or holidays. Valid driver’s license. Ability to travel domestically and/or internationally.
Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

Desirable Qualifications

Band A Desirable Qualifications: Earned graduate degree (masters) in higher education, management, health or social sciences or related field. Strong leadership in working with programs and/or activities that involve the student leadership development and/or programming for graduates. Proven record of solving difficult problems. Record of creativity and noteworthy success in initiating and implementing programs that attract and retain a diverse student body, and initiatives that improve student life and experience, particularly those from diverse backgrounds. Band B Desirable Qualifications: Earned graduate degree (masters) in higher education, management, health or social sciences or related field. Strong leadership in working with programs and/or activities that involve the student leadership development and/or programming for graduates. Proven record of solving difficult problems. Record of creativity and noteworthy success in initiating and implementing programs that attract and retain a diverse student body, and initiatives that improve student life and experience, particularly those from diverse backgrounds.

Pay Range

PBA, $2,904/month minimum; PBB, $3,541/month minimum

Applications (How to Apply)

A complete application must include: cover letter indicating how the candidate satisfies the minimum and desirable qualifications, names and contact information (including e-mail addresses) of at least three professional references, transcripts (copies are acceptable, however, official transcripts will be required prior to employment), UH APT application UH Form 64, and resume. All requested documents must be postmarked by the closing date. Application address: UH Hilo College of Pharmacy, Attn: Kristi Kaniho/#79256, 200 W. Kawili Street, Hilo, HI 96720.

Inquiries (General)

Liz Heffernan, Search Committee Chair, 808-933-7666, eheffern@hawaii.edu

Please refer to position #0079256 when making inquiries.

Application Deadline

Postmarked no later than December 3, 2012.

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