Transcripts

UH Hilo Home > Office of the Registrar

Financial Obligations: Students with financial obligations will not be issued a transcript until the financial obligation has been cleared.

Transcript Processing

Processing time does not include mailing time

 FEE
Regular processing (5-7 Business Days processing
$5.00
RUSH processing (1- 2 Business Days processing)
$15.00

How to Order Transcripts

Fill out, print, mail or fax the Transcript Request Form along with your payment as instructed on the form.

  • Transcript requests must have the student's signature
  • UHH does not accept transcript requests by telephone
  • UHH does not offer electronic transmittal of official transcripts
  • Unofficial transcripts may be printed directly from the online system, MyUH

Mailing Transcripts:

Mailing time is not included in the processing time and is in accordance with the U.S Postal Service.

The university is not responsible for undeliverable transcripts once the transcript leaves our institution. If a new transcript needs to be issued, the student will have to submit a new request and pay the additional processing fee.

  • All transcripts are sent out by regular U.S. Mail for no additional charge.
  • U.S. Priority mail is available for an additional charge (see chart below). Delivery time is between 3-5 days and there is no guaranteed delivery time. Please indicate on your request (in the Special Instructions field if using the online form) that you would like Priority mail. Submit payment for transcripts plus Priority mail fee. Please be aware that there is no tracking on Priority mail. If you need your transcripts tracked, please use Express mail option.
Priority Mail Destination (Optional)

Price (Effective

Jan. 27, 2013)
Within the United States (includes: American Samoa, Guam, Micronesia, Marshall Islands)
$5.05
Canada
$19.95
All Other Countries (Mexico Included)
$23.95
  • U.S. Express mail is available for an additional charge. Please indicate on your request (in the Special Instructions field if using the online form) that you would like Express mail. Submit payment for rush transcript plus Express mail fee below. Use this option if you want to have tracking on your transcript mailing.

Please Note: U.S. Express mail requires that a person be available to receive and sign for the transcript at the delivery address.

Express Mail Destination (Optional)

Price (Effective

Jan. 27, 2013)
Within the United States (includes: American Samoa, Guam, Micronesia, Marshall Islands)
$18.11
Canada
$34.95
All Other Countries (Mexico Included)
$44.95

 

Alternatively you may follow the steps below:

  1. Submit a written request to the UH Hilo Office of the Registrar with the following information:
    1. your legal name
    2. any other names before, during or after enrolling at UH Hilo
    3. social security number
    4. birth date
    5. approximate dates of attendance at UH Hilo
    6. number of transcripts needed
    7. special processing instructions, i.e., "individually sealed," "rush processing," etc.
    8. where to send the transcripts (provide complete address)
    9. your current mailing address and telephone number
    10. your e-mail address (if available)
  2. The letter must bear your signature as the requestor.
  3. Payable to the University of Hawaii at Hilo, payment is required prior to issuance of transcripts. The current charge is five dollars ($5.00 US) per copy and will be processed within 7 working days upon receipt of the request and payment.
  4. The normal processing time is within 7 working days upon receipt of the request and payment. To expedite transcript requests, you may specify Rush Service for a higher fee of fifteen dollars ($15.00 US) per transcript. Rush transcripts are processed by the end of the next business day.
  5. Both the request and payment should be mailed to:
    UH Hilo Office of the Registrar
    200 West Kawili St.
    Hilo, HI 96720-4091
  6. Fax Transcript request and credit card payment information to: (808) 933-0862. Please call (808) 974-7385 to verify that your request was received.

Help to ensure delivery

When requesting transcripts to be mailed. Please follow the below suggestions:

  1. Stay away from script font
  2. Enter all information in Capital letters
  3. Make sure address characters are not touching
  4. Ensure entire address fits in designated area of the transcript request form above

Example:

MR. JAMES JONES
4417 BROOK ST NE
WASHINGTON DC 20019-4649

For an Unofficial Transcript

Please see the Information Technology Services for the University of Hawaii System to keep your UH User name active as an Ohana. This will allow you to have access to your unofficial transcripts through your STAR account. If you have your UH User name, go to MyUH and click on STAR Degree Check.

Request to Forward Previous Transcripts

Students are able to request from the University of Hawaii at Hilo to forward their previous institution transcripts, originally issued to our institution, to another campus within the University of Hawaii System. Please submit the following form to the Office of the Registrar and your request will be processed within the next 10 business days if the previous transcripts are still on file.

Special Request to Forward Previous Educational Records to another University of Hawaii System campus

Microfilm Record Conversion

In an attempt to help with student advising and record keeping, our institution is currently entering student microfilm information into our computerized student information system. If any student records is on microfilm and needs to be viewed for evaluation, please contact our office and we will upload the students previous records.